Last Updated: June 2026
OM Logistics Packers & Movers is committed to providing safe, reliable, and timely transportation of household goods, office equipment, vehicles, and other consignments. This Shipping & Delivery Policy outlines the terms and conditions related to the pickup, transportation, and delivery of goods.
1. Service Coverage
We provide relocation and transportation services across various cities and regions in India, subject to operational availability.
Our services include:
- Household Shifting
- Office Relocation
- Local Moving Services
- Domestic Relocation
- Vehicle Transportation
- Packing & Unpacking Services
- Warehousing & Storage Solutions
2. Pickup Process
- Pickup schedules are arranged based on customer requirements and service availability.
- Customers must ensure that all goods are properly packed or opt for our professional packing services.
- The customer or an authorized representative must be present during pickup.
- Any additional items added after quotation approval may result in revised charges.
3. Delivery Timeframe
- Delivery timelines are estimated based on distance, route conditions, and operational factors.
- Local shifting services are generally completed on the same day.
- Intercity and long-distance relocations may take several days depending on the destination.
- Delivery dates are estimates and are not guaranteed.
4. Factors Affecting Delivery
Delivery schedules may be impacted by:
- Traffic congestion
- Weather conditions
- Road closures
- Government restrictions
- Vehicle breakdowns
- Natural disasters
- Strikes or labor disruptions
- Other unforeseen circumstances
OM Logistics Packers & Movers shall not be held responsible for delays caused by circumstances beyond our reasonable control.
5. Delivery Confirmation
- Customers may be required to provide proof of identity at the time of delivery.
- Goods will be delivered to the address provided during booking.
- Any changes to the delivery address after dispatch may result in additional charges and delivery delays.
6. Inspection at Delivery
Customers are advised to:
- Inspect all items immediately upon delivery.
- Report any visible damage, missing items, or concerns before signing the delivery acknowledgment.
- Notify the company within 48 hours of delivery for any claims regarding loss or damage.
7. Vehicle Transportation
For vehicle transportation services:
- Customers must provide valid ownership and identification documents.
- Personal belongings should not be left inside vehicles unless specifically approved.
- Delivery timelines may vary depending on route and destination.
8. Warehousing & Storage Deliveries
For goods stored in our warehouse facilities:
- Delivery requests must be scheduled in advance.
- Storage charges must be cleared before release of goods.
- Delivery schedules will depend on warehouse and transportation availability.
9. Undeliverable Shipments
A shipment may be considered undeliverable if:
- The delivery address is incorrect or incomplete.
- The recipient is unavailable after reasonable delivery attempts.
- Access restrictions prevent delivery.
Additional charges may apply for re-delivery, storage, or return transportation.
10. Limitation of Liability
While we take every precaution to ensure safe transportation and delivery, OM Logistics Packers & Movers shall not be liable for delays, losses, or damages arising from:
- Force majeure events
- Incorrect information provided by the customer
- Restricted or prohibited items
- Circumstances beyond our operational control
11. Policy Updates
OM Logistics Packers & Movers reserves the right to update or modify this Shipping & Delivery Policy at any time. Changes will be posted on this page with the updated revision date.
12. Contact Us
OM Logistics Packers & Movers
📞 Phone: +91 8674914853, +91 7677903816
📧 Email: contact@omlogisticspackers
andmoversranchi.com
📍 Address: Harmu, Ranchi, Jharkhand – 834001
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