Last Updated: June 2026
Welcome to OM Logistics Packers & Movers. By accessing our website and using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before booking our services.
1. Acceptance of Terms
By using our website, requesting a quotation, booking a service, or communicating with us, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
2. Services Offered
OM Logistics Packers & Movers provides services including but not limited to:
- Household Shifting
- Office Relocation
- Local Shifting
- Domestic Relocation
- Packing & Unpacking
- Loading & Unloading
- Vehicle Transportation
- Warehousing & Storage Services
All services are subject to availability and operational feasibility.
3. Quotations & Pricing
- All quotations are based on the information provided by the customer.
- Final charges may vary if additional items, services, labor, or distance are involved.
- Any changes in pickup or delivery requirements after booking may result in additional charges.
- Prices are subject to applicable taxes and government levies.
4. Booking Confirmation
- Bookings are confirmed only after acceptance by OM Logistics Packers & Movers.
- Advance payment may be required for service confirmation.
- The company reserves the right to refuse or cancel any booking under certain circumstances.
5. Customer Responsibilities
Customers are responsible for:
- Providing accurate pickup and delivery information.
- Declaring valuable, fragile, hazardous, or high-value items.
- Ensuring proper access for loading and unloading.
- Being present or assigning an authorized representative during pickup and delivery.
Failure to provide accurate information may result in delays or additional charges.
6. Prohibited Items
The following items shall not be transported:
- Explosives and flammable materials
- Hazardous chemicals
- Illegal goods
- Weapons and ammunition
- Perishable items without prior approval
- Currency, precious metals, jewelry, and important documents unless specifically declared
OM Logistics Packers & Movers reserves the right to refuse transportation of restricted items.
7. Delivery Schedule
- Estimated delivery timelines are provided for convenience only.
- Delays caused by weather conditions, road closures, traffic, government restrictions, natural disasters, strikes, or unforeseen circumstances shall not result in liability.
- The company will make reasonable efforts to complete deliveries within the estimated timeframe.
8. Damage & Liability
- Customers are advised to inspect goods upon delivery.
- Any claims regarding damage or loss must be reported within 48 hours of delivery.
- Liability is limited to the extent permitted by applicable law and subject to the declared value of goods.
- The company shall not be liable for damage caused by improper packing of customer-packed items.
9. Insurance
- Transit insurance is optional and may be arranged upon customer request.
- Customers are encouraged to insure valuable goods.
- Claims under insurance coverage shall be governed by the terms of the respective insurance provider.
10. Cancellation & Refund Policy
Customer Cancellation
- Cancellation requests must be submitted before the scheduled service date.
- Refund eligibility will depend on the stage of service execution and expenses already incurred.
Company Cancellation
- The company reserves the right to cancel services due to operational, legal, or safety reasons.
- Any eligible advance payment will be refunded as applicable.
11. Website Usage
Users agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to website systems.
- Submit false, misleading, or fraudulent information.
- Interfere with website functionality or security.
12. Intellectual Property
All content on this website, including text, graphics, logos, images, and design elements, is the property of OM Logistics Packers & Movers and may not be copied, reproduced, or distributed without prior written permission.
12. Contact Us
OM Logistics Packers & Movers
📞 Phone: +91 8674914853, +91 7677903816
📧 Email: contact@omlogisticspackers
andmoversranchi.com
📍 Address: Harmu, Ranchi, Jharkhand – 834001
By using our website and services, you consent to the collection and use of information as described in this Privacy Policy.